A recent survey conducted by ResumeTemplates, which included 1,666 U.S. employees who primarily work on computers, suggests that a significant number of workers are finding benefits from using ChatGPT. According to the survey, 38% of respondents reported that ChatGPT played a role in helping them receive a pay raise, while 29% said it was instrumental in securing a promotion.
The survey found that 64% of workers felt ChatGPT helped them complete tasks more quickly, 62% believed it increased their productivity, and 50% experienced reduced stress levels. Additionally, 49% of workers said ChatGPT improved their problem-solving efficiency, 46% found it helpful for enhancing skills and knowledge, and 43% reported increased job satisfaction. Furthermore, 41% of employees felt that it led to better project outcomes, 36% observed greater innovation in their work, and 31% experienced improved team collaboration.
Reinvesting Time Into Company
However, only 19% of respondents felt it led to more recognition from colleagues and supervisors, and 29% believed it improved their job security.
Andrew Stoner, Executive Resume Writer and Career Coach at ResumeTemplates, noted that many employers are supportive of their employees using ChatGPT, recognizing its potential to boost productivity. The survey also revealed that 56% of employees’ employers were aware of the time ChatGPT saved, and 60% of employees reported reinvesting some of this saved time into company tasks, while 33% reinvested all of it back into their work.
“In our research, we’ve observed that one notable benefit of generative AI is its potential to automate repetitive and manual tasks,” said Thomas Vick, senior regional director for Illinois, Tennessee, and Missouri at Robert Half, a global staffing and recruiting firm.
“With the time saved, employees may have more opportunities to focus on strategic thinking and problem-solving, which can be valuable to businesses,” he told TechNewsWorld. “Understanding how to effectively use these tools and integrate them into workflows could be beneficial for career advancement.”
“If employees use AI efficiently without causing ethical concerns, it’s likely that proficiency with this technology will become increasingly important,” Stoner added. “Employers will seek candidates who are skilled in using and integrating AI into their work.”
Transformative Workplace Impact
At Impact Health USA, a healthcare solutions platform based in Phoenix, CEO and Founder Josh Thompson discussed the company’s approach to AI as a means of improving productivity and professional development. “Our survey suggests that AI has the potential to influence career growth,” he told TechNewsWorld.
“ChatGPT is a tool that can assist with various tasks such as drafting emails, generating reports, brainstorming ideas, and acquiring new skills,” he noted. “These capabilities can enhance work quality and efficiency, potentially making employees more valuable to their organizations and improving their prospects for raises and promotions.”
“It’s noteworthy that 38% of workers have linked their raises to their use of ChatGPT,” he said. “This underscores how AI tools can impact performance and career advancement.”
Modern AI tools like ChatGPT are versatile and adaptable, which can help workers become more efficient and improve their performance, said Dev Nag, CEO and founder of San Francisco-based QueryPal, an enterprise chatbot company.
“Since its introduction, people have used ChatGPT to acquire new skills, streamline tasks like analysis and content creation, develop strategic plans, conduct faster research, and even tailor their communication for different audiences,” he told TechNewsWorld. “While these tasks were possible before, AI enables them to be completed much more quickly, which can lead to increased productivity and potentially result in raises and promotions.”
“No one expects workers to rely on outdated methods like pencil and paper anymore,” he added. “It’s understood that employees will use computing devices, and some will be more adept at using these tools effectively.”
“We’re heading toward a future where AI will be as integral to work as computing devices are today,” he said. “We anticipate that leveraging AI will become a standard expectation, raising performance expectations across the board. To quote William Gibson, ‘The future is already here; it’s just not evenly distributed.’”
Perils of AI
Using AI tools can indeed contribute to career advancement, but they come with certain risks, according to Alon Yamin, CEO and co-founder of Copyleaks, an AI-based text analysis and plagiarism detection company based in New York City.
“AI tools can sometimes produce inaccurate information or inadvertently generate plagiarized content,” he told TechNewsWorld. “It’s crucial to use additional tools to verify the accuracy and originality of the output to mitigate these risks.”
Another significant concern is data privacy. “Platforms like OpenAI’s do not guarantee that the information you submit will remain confidential,” warned Keaun Amani, CEO and founder of Neurosnap, a software engineering and molecular biology company in Wilmington, Del.
“It’s essential for users to be cautious about the sensitive information they share on such platforms to reduce the risk of data breaches,” he advised TechNewsWorld. “Nonetheless, I believe in making use of the best tools available, provided that users are aware of and manage these risks carefully.”
Ethical Concerns
Ethical considerations are an important aspect of using AI. “While using AI to generate content or analyze situations is not inherently unethical, problems arise if this use is not disclosed or if the recipient is unaware of it,” explained Nag.
“Recipients might expect that the content reflects the worker’s personal expertise, that it avoids copyrighted material, or that it adheres to specific organizational norms,” he continued. “These expectations can be compromised if AI is used without proper understanding or disclosure.”
Ed Dodson, an instructor at the Henry George School of Social Science in New York City, suggested evaluating a person’s performance through various criteria, including interpersonal skills, problem-solving abilities, and creative problem-solving.
“If AI enhances a person’s existing skills and capabilities, it can be a valuable tool,” he told TechNewsWorld. “However, if AI is used to mask deficiencies, those shortcomings are likely to become apparent under pressure or time constraints.”
David Inserra, a fellow for free expression and technology at the Cato Institute in Washington, D.C., views AI as a tool similar to other workplace technologies. “Just as computers enhanced office workers’ abilities without being considered unethical, AI tools can also improve performance,” he told TechNewsWorld. “Using AI to secure a better job or request a raise is akin to leveraging a resume service or career advisor to strengthen your professional standing.”